General FAQ

  • You can login to your account to change your existing booking or give us a call at 913-213-1810.

  • Please arrive 10min before your session time to get signed in and take full advantage of your entire session.

  • In respect of all our customers schedules, if you arrive late you will lose the time on your session.

  • Each of our suites are private so you can change comfortably in the privacy of your own suite.

  • Yes, we have a full bathroom with shower. We ask that customers please keep bathroom use to 10min or less for our other customers.

  • Yes, we have a drinking fountain with filtered bottle filling station available for all customers. We also sell hydration drinks, packets and other beverages up front.

Contrast Therapy

  • The key to cold plunging is focusing on your breath. As you enter the cold water, direct your attention to taking 10-20 slow and controlled breaths. Inhale deeply through your nose, allowing your abdomen to expand, and then exhale gently through your mouth. This rhythmic breathing helps calm your mind and body, promoting a sense of relaxation amid the shock of cold.

    Instead of fixating on how long you stay in the plunge, prioritize your breathing and attune yourself to what your body is telling you. Listen for signs of discomfort or readiness to exit, and trust your instincts. By concentrating on your breath and tuning into your body, you can enhance the cold plunging experience and reap its benefits more effectively.

  • The frequency will depend upon your own individual health and wellness goals.

    Sauna:

    • We recommend 4×20min sauna sessions each week per published medical studies for maximum benefit.

    Cold Plunge:

    • We recommend 11min per week of cold therapy. Typical cold plunge experience is 1-5minutes. We do not recommend going longer than 5 minutes.

    Contrast Therapy:

    • 30min session:

      • 20-25 min sauna

      • 1-5 min cold plunge

    • 50min session:

      • 20min sauna

      • 1-3min plunge

      • 20min sauna

      • 1-3min plunge

    We always recommend finishing contrast therapy cold and letting your body warm back up naturally for maximum benefit.

  • Up to 2 people can book any of our private suites. We have one suite that can accommodate up to 4 people in the sauna.

  • Only 1 person can be in the plunge at a time. Most people plunge for 1-5 minutes, so rotating so everyone gets a chance to use it won’t be an issue.

  • Yes, cleanliness it a top priority!

    We sanitize each sauna before and after every use and provide clean towels. Additionally, infrared light kills all bacteria and any airborne germs.

    The cold plunges have the water checked daily, are cleaned and checked between each session and have 2-step filtration and ozone sanitation.

  • Bathing suits are required. If you need to change, you can do so in your suite before your session or in the bathroom while waiting.

  • Each of our suites are private so you can change comfortably in the privacy of your own suite.

  • Yes, up to 2 towels are provided. If you would like more, please bring additional towels.

Red Light Therapy

  • You will go into one of our sites and we will turn on our medical grade red light therapy panels. You will have the option to sit, stand or lay down depending on the room, your preference and the target area.

  • We provide eye protection to wear for your session.

    To minimize risks, it's advisable to follow these guidelines:

    1. Use Protective Eyewear: If undergoing red light therapy near the face or eyes, consider using protective eyewear designed to filter out certain wavelengths.

    2. Limit Exposure: Follow the recommended exposure times to prevent any strain or discomfort.

    3. Consult Professionals: If you have existing eye conditions or concerns, consult an eye care professional before starting treatment.

    In conclusion, while red light therapy is not inherently bad for the eyes, caution and proper practices should always be observed to ensure safety and effectiveness.

  • During your red light session you will feel a gentle warmth enveloping your body as the light penetrates your skin. This soothing experience may promote relaxation and enhance circulation, helping to reduce muscle tension and alleviate stress. As your session progresses, you might sense a subtle increase in energy levels, leaving you feeling refreshed and revitalized. Many individuals report a decrease in discomfort and an overall sense of well-being.

  • After your red light session, you can expect a variety of potential benefits. Many individuals report improved skin tone and texture, thanks to the stimulating effects of red light therapy. You may also experience reduced inflammation and pain relief, making it beneficial for recovery after physical activity.

    Before leaving your private suite, take a moment to assess how you feel. Some clients experience a sense of relaxation and overall well-being, while others may notice increased energy levels. Hydrating post-session is always recommended to help with recovery and maximize the effects of the therapy.

    Since each experience can vary, it's worth noting how your body responds to the treatment over time. Regular sessions may enhance the benefits and support your health goals.

  • Yes, there are risk factors to consider with red light therapy. Although generally safe for most individuals, potential side effects can include skin irritation, burns, or eye damage if proper eye protection is not used. It is important to consult with a healthcare professional before starting any new therapy, especially for those with existing medical conditions or who are pregnant. Additionally, individuals with photosensitivity or conditions that may be exacerbated by light therapy should exercise caution. Proper usage and adherence to guidelines will help minimize risks and enhance the benefits of red light therapy.